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Our Services
Exclusive Experiences, Guaranteed Comfort and Personalized Assistance

AVAILABILTY & RATES

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Services Included



Internet Connection:
All the hotels in our chain offer free WiFi, available in every area to ensure a stable and fast connection for our guests.

Reception and languages ​​spoken:
The receptions are open every day, with multilingual staff able to communicate in Italian, English, French and Spanish.

Payments:
We accept major credit cards, including Visa, Mastercard and UnionPay, to simplify the payment process.

Concierge Service:
A concierge service available in each property to support you with reservations, ticket purchases, organization of guided tours and personalized assistance for every need.

Business Offers:
Special rates and exclusive benefits for our business guests, available in all the properties in the chain.

Event and production spaces:
Our luxury suites and exclusive spaces are perfect for photoshoots, video productions, journalistic or television interviews, as well as pop-up stores and other events.

Flexible hours:
All our properties offer the possibility of requesting early check-in or late check-out, to adapt to your travel needs.

In-room comfort:
Comfortable rooms equipped with a safe, tea and coffee maker, and the possibility of adding a crib or a bed for the little ones.

Non-smoking environment:
All our hotels are 100% non-smoking, to guarantee a stay in a clean and healthy environment.

Air conditioning:
Each room has adjustable air conditioning, to offer maximum comfort in all seasons.

Luggage storage:
A luggage storage service is available in each hotel to allow our guests to travel without worries.

Continuous assistance:
Our customer service is active 24 hours a day to respond to any need. You can contact the assistance team of our hotel chain on the dedicated number.

Paid Services



Panoramic tours:
Booking of tickets for the hop-on hop-off Sightseeing Bus service, to explore the cities in total comfort.

Personalized in-room experiences:
Possibility to request gifts and surprises in the room, such as wine, sparkling wine, chocolate, flowers and other personalized options to make your stay special.

Partner restaurants:
Access to a selection of partner restaurants near our hotels, with exclusive offers and menus for our guests.

Dry cleaning service:
Laundry and dry cleaning service to satisfy every need during your stay.

Babysitting service:
Availability of:
of professional babysitters, to offer peace of mind and support to families on the go.

Transfer and limousine service:
Transport services to and from airports, Termini station and the port of Civitavecchia. We also offer a limousine service with luxury cars for 4 or more people, for comfortable and elegant travel.

Tours and guided visits:
Organization and booking of private tours and guided visits in collaboration with the Joy Of Rome agency, to discover the wonders of the area with local experts.

Parking agreements:
Possibility of using affiliated garages, with reservations on request, to guarantee a stress-free stay experience.

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